Returns & Refunds

Try Royale Repair for thirty days. If your skin does not agree with it, or you simply do not love it, email info@peptide.buzz within 30 days of delivery and we will refund what you paid. You may use the product — an opened jar or a half-empty dropper is fine. That is the whole point of the guarantee.

Email info@peptide.buzz with your order number and a sentence about what did not work. We reply within one business day with a prepaid return label when a return is needed, or with confirmation that you can keep the product. We do not require you to ship back a product that has been used past the point of resale.

Refunds go back to the original payment method. We issue the refund within two business days of approving your request, and your bank typically posts it within 5–10 business days. Because U.S. shipping is free, the full purchase price plus any sales tax is refunded. We do not charge restocking fees.

If you bought the Ritual Duo and want to keep one item, we refund the difference between the bundle price and the standalone price of the item you keep.

Want the balm instead of the serum, or the other way around? Email info@peptide.buzz and we will ship the replacement and refund or charge the difference. No return shipping cost to you.

If something arrived damaged, incorrect, or missing from your box, email info@peptide.buzz with a photo within seven days of delivery. We replace it at no cost and do not ask for the original back. This is separate from the 30-day guarantee and does not use it up.

Stop using the product if you develop irritation, and contact a licensed clinician if it is significant. Then email info@peptide.buzz — a reaction is always covered by a full refund, inside or outside the 30-day window.

Products bought from anyone other than royalerepair.com or an authorized Royale Repair or Peptide Buzz channel. Requests made more than 30 days after delivery, other than reactions and damaged shipments as described above. Orders where a chargeback has already been filed — in that case the bank’s process governs, and we ask that you contact us first, because we can almost always resolve it faster than your card issuer can.

Wholesale and clinic purchases are governed by the signed Wholesale Agreement rather than this policy. Email info@peptide.buzz for terms.

Peptide Pure LLC, Sheridan, WY 82801 · info@peptide.buzz